Monday, 9 April 2012

Reminder: Clear the browser cache after an update rollup (UR) is installed!

Recently in the forums I have noticed a few users reporting that certain clients are getting script errors on their Crm deployments while other clients are working fine.  This issue arises after update rollups have been installed.  To prevent these errors, Microsoft suggests always clearing the IE cache after installing an update rollup.
Sample steps to clear the cache in IE:
- Open Internet Explorer
- Click “Internet Options”
- On the “General” tab, under “Browsing history,” click “Delete…”
- Check “Temporary Internet Files,” “Cookies” and “History”
- Click “Delete”
- Restart your browser and you are good to go!
Also, remember that after installing a UR you will need to close existing sessions and then re-open to get the changes.
Cheers,

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